Purejenta IYATKI.com
Shipping Policy
Effective Date: 30-03-2026
Thank you for shopping with Purejenta Iyatki. We are committed to delivering your natural and Ayurvedic products safely and on time.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing may be slightly delayed.
2. Shipping Locations
- We currently ship across India.
- For international shipping, please contact us before placing an order.
3. Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery times may vary depending on your location and courier service.
4. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping on selected products or order values (if applicable).
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/email.
- You can track your order through the courier partner’s website.
6. Delays in Delivery
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Courier service issues
- Natural disasters or unforeseen events
We appreciate your patience in such situations.
7. Incorrect Address
- Please ensure that your shipping address is correct at the time of order.
- We are not responsible for delivery failures due to incorrect or incomplete addresses.
8. Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging.
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
9. Partial Shipments
- In rare cases, your order may be shipped in multiple packages.
- You will be notified if this happens.
10. Contact Us
For any shipping-related queries, please contact:
- Email: info@purejenta.enterprises
- Phone: +91 866 727 2667
